HELP! :: Producer / Industry Pro FAQ:
Frequently asked questions about SongScope.com
1) Who is an Industry User?
2) How will registering as an Industry User of SongScope.com help me?
3) How do I register as an Industry User of SongScope.com?
4) How do I change my login or contact information after I have registered?
5) Do SongScope songs have only a short clip or the entire song?
6) Is my contact information open to the public?
7) I get an "Error Occurred While Processing Request"
response when I try to log in. What's wrong?
1) Who is an Industry User?
Only persons associated with verifiable music industry entities (i.e. - having a business
telephone, business address, etc). We will verify all registered Industry Users.
2) How will registering as an Industry User of SongScope.com help me?
Signing up for the free Industry User account allows you to be able to make requests that post to our
on-line "tip sheet". Our 2500+ Songwriters receive each approved request by email and can review all current
requests by viewing them
at www.SongScope.com/Seekingsx.cfm.
3) How do I register as an Industry User of SongScope.com?
Go straight to our registration form
to register today!
4) How do I change my login or contact information after I have
registered?
Login to your existing account with your username and password. Click on the "update my profile"
link in the column on the right side. Update as much information as you need - such as address, phone,
or email. Click the "update" button to save your changes.
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5) Do SongScope songs have only a short clip or the entire song?
No. We store entire songs in stereo on our site, streamed using RealAudio™ technology.
We know that if Industry Users like a song, they will want to hear the entire song and not just
the first minute.
6) Is my contact information open to the public?
No.
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7) I
get an "Error Occurred While Processing Request" response when
I try to log in. What's wrong? This is what it looks like:
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Error Diagnostic
Information
An error occurred
while evaluating the expression:
cookie.ssremaining
gt 0
Error near line
9, column 26.
Error resolving
parameter COOKIE.SSREMAINING
The cookie value
SSREMAINING was not found in the current template file. The cause
of this error is very likely one of the following things:
- The name
of the cookie variable has been misspelled.
- The cookie
variable has not yet been created or has timed out.
To set default
values for cookie variables you should use the CFPARAM tag (e.g.
< CFPARAM NAME="Cookie.Color" DEFAULT="Red">)
The error occurred
while processing an element with a general identifier of (CFIF),
occupying document position (9:2) to (9:31) in the template file
D:\HTTP\SONGSCOPE\SONGWRITERS\..\INCLUDES\WRITERMENU.TXT.
Date/Time: 08/17/01
14:19:28
Browser: Mozilla/4.0 (compatible; MSIE 5.0; Windows 98; DigExt)
Remote Address: 213.122.146.220 HTTP
Referer: http://www.songscope.com/login.cfm
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In order
to use this site, you must have a cookie-enabled browser and login from
one of the login prompts.
If you have
already entered your username and password, we are having a problem seeing
your cookies. A cookie is an ID tag we stick on your browser so we can
tell you apart from everyone else, that way we don't confuse your information
with the other people on SongScope at the same time.
Sometimes
users turn off their cookies, in which case you can turn them back on.
Here's how:
To Enable
Cookies
For IE 6.0:
- Click
Tools on the top menu bar.
- Choose
Internet Options; click the Privacy tab.
- Move
the Settings slider all the way down to Accept All Cookies.
- Click
Apply and then OK.
For IE 5.0:
- Click
Tools on the top menu bar
- Choose
Internet Options; click the Security tab.
- Scroll
down to Security and you can customize your Cookie selection.
For IE 4.0:
- Click
View on the top menu bar of your browser.
- Choose
Internet Options; click the Advanced tab.
- Scroll
down to Cookies and choose to accept cookies.
For IE 4.0
for Mac:
- Click
Edit on the top menu bar of your browser.
- Choose
Preferences.
- Scroll
down to Cookies and choose to accept cookies.
For IE 3.0:
- Click
View on the top menu bar of your browser.
- Choose
Internet Options; click the Advanced tab.
- Scroll
down to Cookies and choose to accept cookies.
For Netscape
Navigator 4.0:
- For Netscape
Navigator 4.0, click Edit then Preferences.
- Click
on Advanced and make your Cookie selection.
For Netscape
Navigator 4.0 for the Mac:
- Click
Edit on the top menu bar.
- Select
Preferences; click Advanced.
- Make
your selection.
For Netscape
Navigator 3.0 for the Mac:
- Click
Options on the top menu bar.
- Select
Network Preferences.
- Click
the Protocols tab and choose to accept cookies
Also, if
you are on a corporate network, your firewall or proxy server may be blocking
your access. If your cookies are turned on and you still get this message,
consult with your system administrator.
If none of
the above methods produce the desired result, please consult the Help
menu on your browser, or call your Internet Service Provider for help
with locating the settings for cookies in your browser.
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